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| Home > Information Technology IT Home :: Work Order :: Check Email | Information Technology |
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DoIT Services for Faculty and Staff The Information Technology (IT) Division provides computing and communications infrastructure, technology services, and support for the SPSU community. Services for Faculty include:
Human Resources creates faculty and staff accounts as part of the hiring process. If you have not recieved you network ID from HR, check with your department supervisor. For security reasons, please change your initial password immediately. If you have any questions about the status of your account request, please call the IT helpdesk at 678-915-4357. Email/Network IDYour SPSU email/network ID gives you access to the SPSU email system, classroom/laboratory computers, Hornet Connect, departmental web space, network storage, and many other services. SPSU uses email extensively for campus announcements and other official communication. Access to SPSU email is available from off campus via an internet connection and web browser via the address: http://zimbra.spsu.edu Your Email/Network ID password, vacation/away messages, aliases, forwarding, and other features can be managed via the IT Accounts web tool, located at http://accounts.spsu.edu Problems with your account should be reported to the IT Helpdesk at 678-915-4357 (HELP). The DoIT helpdesk is available any time the DoIT Workshop (H-242) is open. Hours are generally 8am-10pm Monday through Thursday, 8am-5pm on Friday, 12noon-4pm on Saturday and, Sundays 3pm-7pm, with exceptions during semester breaks and university holidays. Please call the doIT helpdesk at 678-915-4357 (HELP) for Information Technology support needs. Work orders may also be entered online at http://helpdesk.spsu.edu or by sending e-mail to support@spsu.edu. Your SPSU Email/Network ID is needed to log into the on-line helpdesk tool. Note: For access to the doIT helpdesk from off-campus or via Hornet Wireless you must use the Hornet Connect VPN system. The IT Division operates two computer labs, one located on the second floor building H (The Workshop, room 242), with 34 computers, and a second computer lab located in J215 (Atrium Building). The Workshop (H-242) also serves as a walk-up help desk. This lab also is the location to get your computer configured to use the campus wireless network and is the location of our equipment checkout program. Color printing, a large format printer, and a laminator are available in this lab. Please call ahead (678-915-7493) if you plan on printing any posters or if you need to use the laminator. Information Technology provides equipment checkout services for faculty, staff, and students via the Workshop (H-242). Mini-DV camcorders, digital cameras, tripods, laptops, projectors, and other equipment is available at this location. Please call the IT lab or the IT Helpdesk in order to reserve equipment or determine availability (678-915-4357) of equipment. A list of equipment available can be found at: http://www.spsu.edu/infotech/equipment.html
Equipment Purchasing/Recommendations All SPSU Information Technology purchases and projects require prior “EDP” approval (including P-Card purchases). Please contact IT Operations at 678-915-7834 early in the planning process to get current equipment pricing and for assistance with technology projects/planning. IT staff will work with you to develop technology proposals, address classroom needs, and other technology related issues. The EDP form is available at: http://www.spsu.edu/infotech/EDP.html Voice over IP (VOIP) phone system SPSU uses a VOIP system for all telephone calls. The ShoreTel Call Manager is useful software application that provides easy access to many of the advanced features that our phone system provides. If you would like the ShoreTel software installed on you office machine, please call the IT helpdesk at: 678-915-4357 (HELP). The instructions for the ShoreTel system are available at: http://www.spsu.edu/infotech/help/phone/ShorelineBrochure.pdf Information Technology manages software license management servers and classroom/lab computers for the SPSU campus. Many applications are available for installation across campus. A listing of software available as campus-wide licenses can be found at: http://www.spsu.edu/infotech/software.html We are always looking to enhance the access of software on campus, so if you have any suggestions for additional software that would benefit from a site-license, please contact David Stone (dstone@spsu.edu).
The Division of Information Technology maintains a software depot where students, faculty and staff can download and install specially-licensed software on their personal systems for free (certain restrictinos apply -- please carefully read the licensing informaiton for each package before installing). This software may be downloaded from http://software.spsu.edu Note: For access to the doIT software distribution system from off-campus or via Hornet Wireless you must use the Hornet Connect VPN system. SPSU uses BANNER for student records and classroom scheduling. Faculty members and Academic Affairs staff use BANNER to generate lists of students enrolled in a course, enter grades, make room reservations, and to generate the course bulletin for each semester. Students use BANNER to check their grades, register for classes, pay tuition, and view their academic transcript. Most academic departments provide faculty members with web space for course syllabi and other academic materials. The policies for web space vary from department; please have your department's administrative assistant submit a work order for web access. If you need assistance getting started with your web space, contact the IT helpdesk at: 678-915-4357 Note: For access to faculty web pages from off-campus or via Hornet Wireless you must use the Hornet Connect VPN system. Faculty members have access to a network storage system (titan) that permits the temporary storage of course materials on a server available from most classrooms on campus. This allows faculty to reduce the amount of materials that have to be physically carried to and from the classroom. In most classrooms, you log into the computer via the “SPSU” domain option (listed at the bottom of the log in dialog box), and then type “\\titan” (no apostrophes) into either Windows or Internet Explorer. A folder with your email ID should be visible in the Explorer window. Note: For access to your titan drive from off-campus or via Hornet Wireless you must use the Hornet Connect VPN system. Plagiarism detection is now available to SPSU faculty through a service called Turnitin. This is an online service, so no software is required. After a document is submitted, an originality report will be generated by Turnitin that details the quantity of plagiarism, with links to documents found online or in a local database that contain similar passages. This service can also check for originality of equations and programs. Send an email to Jonathan Gilliam ( jgilliam@spsu.edu) if you would like to start using this service. Blackboard Vista (GeorgiaVIEW Vista) Vista is a tool that facilitates the creation of Web-based educational environments. It is a medium for online learning. It provides tools for course management, communication, and collaboration. Vista can be used to create online courses, or to publish materials that supplement existing courses. There is minimal technical expertise required from the instructor (a knowledge of HTML or a graphical web-page editor is helpful). Vista is entirely web-based. Campus computers should already be configured with the proper version of JAVA for Vista . In order to request an account for Vista, or to learn more about Vista please visit http://eu.spsu.edu/distancelearning/faculty.html
This web based tool provides students remote access to:
Click here for more informaiton on Hornet Connect Collaborate http://collaborate.spsu.eduis a tool designed to facilitate sharing, interaction, and learning in an online collaboartion space. This tool is being used as part of the first year experience program, but also can be used for the support of instruction and campus community building.. To access Collaborate, you must log in with your SPSU Network ID and password. Note: For access to Collaborate from off-campus or via Hornet Wireless you must use the Hornet Connect VPN system. Manage and create your own custom mailing lists. To get started, place a workorder with the IT Helpdesk. Once you have a mailing list, you can manage yoru list online via the Mailing List Manager. The Division of Information Technology houses over seventy servers in order to support the academic, administrative, and financial operations of SPSU. If you are investigating a new technology or service for your department, please contact DoIT and we can discuss the requriements for a new service acquisition. Faculty and staff can purchase discounted software through the University System of Georgia's online software portal, eMSD ( http://emsd.uga.edu )Wireless internet access is available throughout most of campus. The IT wireless network requires the use of an 802.1x protocol with EAP-TTLS Authentication (native to some computer systems and network cards). A software client to support wireless is available for SPSU faculty, staff, and students in the IT Workshop in H-242. More Info is available at: http://www.spsu.edu/infotech/wireless/
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 Having problems? Call the Helpdesk at 678-915-HELP (4357) |
